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Security & Privacy Policy

Security & Privacy Policy

For the safety and security of our online customers, we employ 1024-bit or greater encryption and are a Go Daddy verified certificate holder. We do not store credit card information from transaction to transaction unless you file a written authorization form provided by our customer service; this option is not stored on computers connected to the internet for security purposes.  All credit card and personal information are encrypted if stored on computers, or stored with third party services like PayPal and Authorize.Net.  We do not allow personal information to be removed or stored on laptops or other portable electronic equipment, and only by those members of our corporation who's job function require such access are allowed access. Authorizations are not stored on servers. If you prefer, you may call us toll free at (800) 331-3339 to place your order.  You may call at any time to have all personal information removed from our systems.  You may be called to verify credit card information or for larger credit card orders be requested to sign a credit card processing authorization.

We are the sole owners of the information collected on our site.  We only have access to or collect information you voluntarily provide to us. Out of respect for your privacy, we NEVER sell, rent or otherwise share your personal information with any outside companies without your express approval.  We do however transfer information required for custom's documents required by law.  If not provided. you may be contacted for missing information in order to process customs documents before your product will be shipped.

We do collect general statistics which are used to monitor our site's performance and what pages you were interested in, searches preformed and their results in order to improve future search requests.  We do not however attempt to specifically record this information by individual persons beyond an IP address.

We place cookies on your computer to allow password and account login information to our site to be retrieved if you select those options.  Cookies are also used to assist in properly displaying pages as you move about our site.  We do not use cookies for any other tracking purpose.

Optional advertisements via email or other electronic means will be sent from time to time if you select those options.  We do fax to customers coupon codes, and fax only special offers.  If you wish to be removed from any of these options, please contact us at 800-331-3339 and let customer service know your wishes.  We attempt to honor all requests immediately while you are on the phone with us so that we can properly verify we have the correct account information and process the remove instantly.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time except those contacts required by law such as tax audits.  You can also to the following at any time by contacting us via email on our contact us page, or by telephone:

  • See what data we have collected about you, if any.
  • Change/correct and data we have about you.
  • Have us delete any data other than what is required by law to maintain for audits.
  • Express any concerns you have about the use of your data.

Orders
We request information from you in our ordering process.  To purchase from us, you must provide contact information including name, addresses, and financial information like credit cards, etc.  This information is used for billing and order processing to fill your orders.  If we have trouble filling your order we will use this information to contact you.  This information will be permanently stored as required by law for the necessary reporting and auditing periods by various government entities.  We partner with aother third parties to provide specific services related to your order.  This includes shipping entities, manufacturers, card processing services, etc.  The extent your personal information is transdfered to the third party is only to provide those specific services and is limited to only the necessary information for that service.


Anti-Spam Policy

If you received spam or viruses that appear to be from us at Michco.Com or FloorMachineParts.com, know that we DO NOT send spam and our systems are scanned daily for viruses. Most likely, the email you received only appeared to be from our servers and used a trick known as 'spoofing' to accomplish this. We suggest you contact your service provider to implement solutions to these hacks.  If you still believe that we may have sent something to you incorrectly, please forward all complaints to customerservice@Michco.com.

External Links
This site contains links to external sites. Please be aware that Michigan Company Incorporated does not have control or the responsibility to control the privacy of those external sites.  Our site does not specifically designate when you are leaving our site, please review the URL address bar to know what site you are on.  We encourage users to be aware when they leave our site and to read the privacy policy statements of those sites.

POODLE Security Issue
Please refer to our POODLE statement regarding these depreciated secured protocols.


Updates to our Security Policies
From time to time we update our policies.  Please check this page for updates and modifications.

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